DB99's Privacy Policy –
Your Data, Our Responsibility

This privacy policy applies to the DB99 (db99.onl) platform and all associated services. By visiting the DB99 website, creating an account, or playing any game, you are considered to have accepted this privacy policy.

DB99 believes that every user's personal information belongs to them. We use that information solely to provide our services and never for any other purpose without your consent. Our privacy policy is written in plain language so every user can understand it with ease.

This policy is drafted in accordance with applicable data protection laws in Bangladesh. Should regulations change over time, we will update this policy accordingly and notify you.

Running the DB99 platform requires collecting certain specific information. We collect only what is strictly necessary — nothing more.

DB99 uses collected information for specific purposes and within a defined scope. The purposes for which we use your information:

• Account Management: Your information is used to create, verify, and maintain your account, as well as to ensure login security.
• Payment Processing: Financial details are verified during deposits and withdrawals to ensure transactions are secure and accurate.
• Customer Support: Relevant information is used to address your complaints or questions.
• Fraud Prevention: Technical data is used to detect suspicious activity and maintain platform security.
• Legal Obligations: Certain information may be required to be provided to regulatory authorities upon request.
• Service Improvement: User behavior is analyzed to enhance the gaming experience.

DB99 never uses your information in ways you would not expect or have not consented to. Every user's privacy is something we hold sacred.

DB99 never shares your personal information with third parties for commercial purposes. However, there are limited circumstances where sharing may be necessary:

• Payment Processors: Information required to process transactions via bKash, Nagad, or Rocket is shared with the respective payment service provider.
• Legal Obligations: Information may be required to be disclosed under a court order or government directive.
• Security Partners: Limited data may be shared with designated technology firms for fraud detection and cybersecurity purposes.

Whenever data is shared with a third party, we ensure they follow the same privacy standards and are contractually bound to protect your information.

DB99 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site. The types of cookies we use:

• Essential Cookies: These are essential for maintaining login sessions and enabling core site functionality. Without these cookies, the site will not function properly.
• Performance Cookies: These cookies help us analyze which parts of the site are used most, allowing us to improve our services.
• Preference Cookies: These cookies remember your preferred language and other settings.

DB99 follows the highest industry standards to protect your personal information. Our security infrastructure is multi-layered:

• SSL/TLS Encryption: All data transmitted between your browser and DB99 servers is protected with 256-bit SSL encryption — the same standard used in the banking sector.
• Firewall & DDoS Protection: Advanced firewall and DDoS protection systems keep our servers secured around the clock.
• Two-Factor Authentication: Two-factor authentication is available for added security when logging in to your account.
• Regular Security Testing: Third-party cybersecurity experts conduct regular audits of DB99's systems.
• Restricted Access: Only authorized personnel can access your information, and every access is logged.

In the event of a data breach, we will promptly notify all affected users and take immediate steps to minimize any harm.

As a DB99 user, you have several important rights regarding your personal information:

• Right to Access: To find out what information we hold about you, contact our support team. We will provide the information within 30 days.
• Right to Rectification: If any of your information is incorrect, you may request a correction.
• Right to Erasure: You may request deletion of your data under certain circumstances, though some information may need to be retained for legal or contractual reasons.
• Right to Opt Out of Marketing: If you no longer wish to receive promotional messages, contact our support team at any time to opt out.
• Right to Portability: You may request a copy of your information.

The DB99 platform is intended for users aged 18 and above. We never knowingly collect information from anyone under the age of 18.

Age is verified at registration. If an account holder is subsequently found to be under 18, the account will be immediately suspended and all collected data will be deleted.

DB99 may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via your registered mobile number or through an in-app notification.
• Continued use of DB99 after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree with any changes, you have the right to close your account.

The latest Privacy Policy will always be available on this page. Make sure to check back regularly.

If you have any questions, concerns, or requests regarding our privacy policy, please get in touch. DB99's support team is available 24/7, seven days a week.

We respect your privacy and take every request you make seriously.